KYC AI orchestration and customer onboarding
KYC AI workloads are the entry point most fintechs ask about first. KYC providers (Persona, Alloy, Onfido) return verdicts in ~30 seconds, but routing the 8–12% edge cases through manual review takes 3–7 business days. Drop-off at the KYC gate runs 18–35% at most fintechs, and the funnel math gets ugly fast. AI AML alert triage runs on the same pattern — a parallel signal layer that pre-classifies before the human looks.
An orchestration agent takes the KYC vendor verdict plus applicant context — employment signals, transaction history if you have it, document quality — and either auto-clears low-risk edge cases or routes to the right human reviewer with a pre-built decision packet. Sanctions and PEP screening run in parallel calls so the wall-clock doesn't grow. Nothing here replaces the KYC primitive; the agent's job is to make the edge-case routing legible and the audit trail clean enough for a BSA/AML examiner to read in one pass.